We currently ship to: [List your shipping regions/countries]. If your location is not supported at checkout, please contact us.

• Standard processing: [1–2] business days
• Peak periods: Processing may take [3–5] business days
• Cut-off time: Orders placed after [2:00 PM] may begin processing the next business day

Business days do not include weekends or public holidays.

Shipping costs are calculated at checkout based on destination, weight, and shipping method.

• Standard Shipping: [₹ / $] [X] (or “Calculated at checkout”)
• Express Shipping: [₹ / $] [Y] (if available)
• Free Shipping: Available on orders over [₹ / $] [Z] (if applicable)

Delivery times start after your order has been dispatched. Estimated delivery:

• Local / Same state: [2–4] business days
• National: [3–7] business days
• International: [7–21] business days (if applicable)

Note: These are estimates and may vary due to carrier delays, weather, peak seasons, or operational disruptions.

Once your order is shipped, you will receive a shipping confirmation email/SMS with tracking details (if available).

• Tracking may take up to [24–48] hours to update after dispatch.
• If you didn’t receive tracking, check spam/junk folders or contact support.

Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect addresses.

• Include house/building number, street, landmark, city, state, and correct postal/ZIP code.
• If you notice an error, contact us immediately at [support@yourdomain.com].

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal, we may:

• Re-ship the order (additional shipping fees may apply), or
• Issue a refund excluding shipping/handling fees (where applicable).

Carrier delays may occur due to weather, peak seasons, customs, strikes, or operational disruptions. We will assist you in tracking, but we cannot guarantee exact delivery dates once dispatched.

• Damaged on arrival: Email us photos within [48] hours of delivery.
• Marked delivered but not received: Check neighbors/secure areas, then contact us within [48–72] hours.
• Lost in transit: If tracking shows no movement for [7] days, contact us and we’ll file a carrier inquiry.

For theft-related issues after delivery, you may need to file a report with local authorities, depending on the situation.

For international orders, customs duties/taxes may be charged by your local authority. These fees are not included in product or shipping prices unless explicitly stated and are the customer’s responsibility.

If your order contains multiple items, they may ship separately depending on availability or warehouse location. You will receive separate tracking updates for each shipment where applicable.

If you have questions about shipping, contact us:

• Email: [support@yourdomain.com]
• Business name: [Your Store Name / Legal Entity]
• Address: [Your Business Address]